Account, booking or provider help
For help with an existing Farrly account, a booking, provider setup or using the platform.
Email [email protected]Support
How can we help?
Choose the right contact so we can get your question to the right place.
General and pilot enquiries
Farrly is currently invite-only. Contact us if your childcare organisation would like to take part.
Email [email protected]Before contacting us
- For a booking question, include the booking reference and the email address used for your account.
- Do not email passwords, full payment-card details, identity documents or sensitive information about a child.
- Questions about a child’s care, collection or a provider’s local procedures should go directly to the childcare provider.